Privacy Policy
Last updated: January 15, 2026
At Zelovex S.A.S. (hereinafter, "Zelovex"), we are committed to protecting the privacy of our users' personal data. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when using our real estate crowdlending platform.
1. Data we collect
We collect information that you provide directly when registering on our platform, completing contact forms, or participating in investment projects. This information may include: full name, email address, phone number, national identity document (DNI), CUIT/CUIL, banking details for fund transfers, postal address, and any other information you choose to share with us. We also automatically collect technical data when you browse our site, such as IP address, browser type, operating system, pages visited, time spent, and interaction data with the platform.
2. Use of information
We use your personal data to: facilitate your participation in real estate crowdlending projects, verify your identity in accordance with current Argentine regulations, process transactions and distribute benefits, communicate updates about the projects you participate in, respond to your inquiries and support requests, improve the functionality and user experience of our platform, and comply with applicable legal and regulatory obligations.
3. Legal basis for processing
The processing of your personal data is based on: your express consent when registering and accepting these terms, the execution of the investment agreement between you and Zelovex, compliance with legal obligations (Law 25,326 on Personal Data Protection, CNV and BCRA regulations), and our legitimate interest in improving the platform and preventing fraudulent activities.
4. Sharing data with third parties
We do not sell or rent your personal data to third parties. We may share information with: technology service providers that assist us in operating the platform, financial institutions for transaction execution, regulatory authorities such as the National Securities Commission (CNV) and the Financial Information Unit (UIF) when required by current regulations, and legal and accounting advisors in the context of audits or legal proceedings.
5. Data security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. We use SSL/TLS encryption for data transmission, storage on secure servers with restricted access, and robust authentication protocols. However, no security system is infallible, and we cannot guarantee the absolute security of information.
6. Your rights
In accordance with Law 25,326 and its implementing regulations, you have the right to: access your personal data stored in our database, request the rectification of inaccurate or incomplete data, request the deletion of your data when it is no longer necessary for the purposes for which it was collected, object to the processing of your data in certain circumstances, and request the portability of your data to another data controller. To exercise these rights, you can write to us at privacidad@zelovex.com. We will respond to your request within the 10 business days established by the regulations.
7. Data retention
We retain your personal data for as long as your relationship with Zelovex lasts and for the additional period required by applicable laws. Data related to financial operations is retained for a minimum of 10 years in accordance with CNV and BCRA regulations.
8. Changes to this policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the date of the last update. We recommend reviewing it regularly.
9. Contact
If you have questions about this Privacy Policy or the processing of your personal data, you can contact us at: Zelovex S.A.S. Av. del Libertador 6250, Floor 8 C1428ARS, Buenos Aires, Argentina Email: privacidad@zelovex.com Phone: +54 11 5555-8742